Different Roles. Shared Purpose.
Clear boundaries help committees govern and strata managers advise, administer and follow through.
One of the biggest mistakes a strata committee can make is trying to become the strata manager—and vice versa. Strong schemes work best when each participant understands their authority, responsibility and contribution.
Role clarity improves governance.
The committee represents the owners corporation and makes authorised decisions. The strata manager provides advice, administers those decisions and supports compliance within the agency agreement and delegated authority.
For one current issue, identify who decides, who advises, who carries out the action and who needs to be informed.
Hold this thoughtIs the current delay really a task problem, or is responsibility unclear?
Turn the thought into practice.
Use the Academy’s scenarios to practise the judgement behind clear communication, professional boundaries and follow-through.