New keys. Now what? A welcome pack that helps
A new resident has keys, boxes and questions. Choose a practical welcome approach, then use a checklist to make building information easier to find.
Clear explanations. Useful questions. Better decisions.
Start with a question, a topic or a series.
A new resident has keys, boxes and questions. Choose a practical welcome approach, then use a checklist to make building information easier to find.
A fictional NSW strata payment run puts three invoices against insufficient administrative cash. What should be checked before anyone promises payment?
A committee member works for the company offering the lowest waterproofing quote. What should happen before the committee weighs the three offers?
The scheme’s insurance expires on Friday. Several insurers have declined and only one will quote. The committee asks whether the law requires three quotes before it can decide.
Common-property repairs are delayed. A commercial tenant leaves, and the owner claims lost rent and other losses. How should the Owners Corporation respond?
A strata committee chair approves an $18,900 garage-door repair by email. Before the strata manager proceeds, where does the authority actually sit?
A fourth pressure-reducing valve has failed after a major water-damage claim. Would you approve another repair—or investigate the building?