Practical guides

One real question.
One clear next step.

Controlled, plain-English guides for busy strata people. Each guide shows the decision, practical checks, when to escalate and the sources or practice boundaries that apply.

10 practical guidesSources and learning boundaries shownWritten for workplace use
The Academy standard
  1. Clarify the actual decision
  2. Check authority
  3. Gather evidence
  4. Record and follow through
Choose today's question

Useful in minutes. Deeper learning when you need it.

These guides provide orientation and decision discipline—not scheme-specific legal advice. Open the guide, follow the checks and use the linked pathway to build capability.

01
Water ingress and repairs · 5-minute read

Who Is Responsible for a Water Leak in NSW Strata?

A practical NSW guide to controlling the immediate risk, identifying the source and separating repair responsibility from insurance and damage claims.

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02
People and communication · 7-minute read

Dealing With Difficult People in Strata

When disagreement becomes behaviour you need to manage

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03
Important NSW update · 5-minute read

NSW Strata Committee Training 2026: A Practical Guide for Committee Members

Mandatory NSW strata committee training is now in force for appointments and reappointments from 1 October 2026. STRATA IQ Academy explains the requirement and seven practical things every committee member should understand after completing the course.

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04
Renovations and approvals · 5-minute read

Is a strata renovation cosmetic, minor or major in NSW?

A plain-English NSW strata renovation guide covering cosmetic work, minor renovations, major work, committee authority, evidence and approval pathways.

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05
Committee decisions · 5-minute read

Five questions before a strata committee approves expenditure

A practical five-minute check for authority, budget, evidence, conflicts and a clear record before money is committed.

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06
Shared places · 5-minute read

BMC, Community Association or Owners Corporation: what is the difference?

A plain-English starting point for identifying the legal structure, governing documents and body responsible for a shared-place decision.

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07
Meetings and authority · 5-minute read

When does a strata committee need a general meeting?

A quick authority check to distinguish day-to-day committee work from decisions reserved for the owners corporation.

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08
Strata finances · 5-minute read

Special levies explained in plain English

What a special levy is, who approves it, how contributions are calculated and what information owners should receive.

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09
Building defects and DBP · 5-minute read

When might a registered design practitioner be required?

A practical early check for NSW regulated building work before a committee accepts a remedial-work proposal.

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10
Assistant capability · 5-minute read

What should an assistant strata manager escalate?

A practical judgement guide for recognising limits early, preserving the record and giving a supervisor a useful escalation.

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Permitted sharing

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Managers, committees and industry educators may share links to these complete guides for non-commercial education. The guides must not be edited, rebranded or represented as scheme-specific advice.

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